Terms of service.
Last Updated: March 24, 2025
Welcome to HKPA - Hong Kong Pet Advisors (the "App"). These Terms and Conditions ("Terms") govern your use of the App, which is available on the Apple App Store and Google Play Store. By downloading, accessing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the App.
1. Acceptance of Terms
By using the App, you confirm that you are at least 18 years old or have the legal capacity to enter into these Terms. If you are using the App on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Description of the App
Hong Kong Pet Advisors is a mobile application designed to provide veterinary-related services, including but not limited to:
Booking appointments with veterinarians.
Accessing pet health records.
Receiving reminders for vaccinations and medications.
Connecting with licensed veterinarians for consultations.
Purchasing pet care products or services.
The App is intended for informational and educational purposes only and does not replace professional veterinary advice, diagnosis, or treatment.
3. User Responsibilities
You agree to:
Provide accurate and complete information when using the App.
Use the App only for lawful purposes and in compliance with these Terms.
Not use the App to harm, harass, or exploit animals or other users.
Not attempt to reverse-engineer, decompile, or modify the App.
Not use the App to transmit viruses, malware, or any harmful code.
4. Privacy Policy
Your use of the App is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the App, you consent to the collection and use of your data as outlined in the Privacy Policy.
5. Intellectual Property
All content, features, and functionality of the App, including but not limited to text, graphics, logos, and software, are the property of Hong Kong Pet Advisors or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute any content from the App without prior written permission.
6. Third-Party Services
The App may integrate with or link to third-party services, such as payment processors, veterinary clinics, or pet care providers. These services are governed by their own terms and conditions, and Hong Kong Pet Advisors is not responsible for their content, accuracy, or practices.
7. Disclaimer of Warranties
The App is provided "as is" and "as available" without any warranties of any kind, either express or implied. Hong Kong Pet Advisors does not guarantee that the App will be error-free, secure, or uninterrupted. The App is not a substitute for professional veterinary care, and you should always consult a licensed veterinarian for your pet's health needs.
8. Limitation of Liability
To the fullest extent permitted by law, Hong Kong Pet Advisors shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the App, including but not limited to loss of data, loss of profits, or harm to your pet.
9. Indemnification
You agree to indemnify and hold harmless Hong Kong Pet Advisors, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising out of your use of the App or violation of these Terms.
10. Termination
Hong Kong Pet Advisors reserves the right to suspend or terminate your access to the App at any time, with or without notice, for any reason, including but not limited to a violation of these Terms.
11. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page, and your continued use of the App after the changes are made constitutes your acceptance of the revised Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of Hong Kong. Any disputes arising out of or related to the App or these Terms shall be resolved exclusively in the courts of Hong Kong.
13. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Hong Kong Pet Advisors Ltd
Email: info@hkpetadvisors.com
Phone: +852 67509562
Address: Flat/Rm 1203 12/f
Tower 3 China Hong Kong City
33 Canton Road
Tsim Sha Tsui Kowloon
By using HKPA - Hong Kong Pet Advisors, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
End of Terms and Conditions